「https://vibegg.online/apps/track123」Here is the link to track your order. If you have placed an order on our website, you can check the status of your order here.

We deliver worldwide and there is no additional charge for our delivery.Processing time is typically 1-5 days. Overseas delivery takes approximately 7-14 days. Shipping details will be provided in your confirmation email. Shipping times vary by country. Please refer to our Shipping Policy for shipping times per country.

Of course, the product will be delivered in confidential packaging, with only your address information and the word "Toys" printed on it. If you want to change the remarks, you can make a note when placing the order or contact us by email.

Yes, but the premise is that the package is not opened. Adult products pay attention to health and privacy issues. Once the package is opened, we will not be able to resell it. For returns, please contact customer service within 180 days of receiving the goods.

Online customer service: answer user questions in real time

Email: yuhang88992022@163.com

Customer service working hours 24/7

Our products are discreetly packed, and 60%-70% of the orders can pass through the customs successfully.But someof them wil be detained if they are unfortunately checked by the customs.In the unfortunate case of being detainedby customs, we cannot issue a full refund, But we will try our best to compensate, Please note that the product youchoose when ordering should not be too obvious.You can choose some products that have a more everyday look.